LAWASH APP FAQs
WHAT IS LA WASH APP FOR?
It is to wash and/or dry clothes in a comfortable and fast way, without having to carry coins or worry about having change at hand. Also, it tells you when your laundry is about to finish, so you can go and do other things without having to watch the clock.
DO YOU HAVE ADDITIONAL ADVANTAGES?
Yes, LaWash app also gives you access to exclusive promotions (they may vary from center to center).
WHEN I TRY TO REGISTER, IT ALWAYS DISPLAYS AN ERROR SIGN.
Remember that the e-mail registration must be just ONE. If you have registered with another type of account or you have registered previously, you must use a different e-mail account.
Alternatively, you can also use a Facebook registration.
ARE MY PAYMENTS DETAILS SECURE?
The credit card details you enter in LaWash app are completely safe since they are stored in the Santander Bank POS, and neither LaWash nor anyone can have access to them.
WHY DO I RECEIVE A CHARGE OF €0 WHEN I REGISTER MY CARD?
The secure payment system of Banco Santander, which processes and stores your card’s data, issues a fictitious charge of €0 per security issues and to verify that the card’s data is real.
IF MY CARD IS REGISTERED IN THE APP, HOW DO I KNOW THAT SOMEONE WILL NOT BE ABLE TO USE LAWASH APP TO PAY IN CASE I LOSE OR STEAL MY MOBILE?
Each time you order a service, the system will ask you a security key that only you should know and that is the same one that you registered when you registered in the application.
WHAT IF SOMETHING IS NOT RIGHT?
If for any reason you have a problem, from the same app you have different ways to contact LaWash to solve the issue.