Privacy Policy

"YOUR DATA IS SECURE"

Information in compliance with the personal data protection regulations

In Europe and Spain, there are data protection rules designed to safeguard your personal information, which are mandatory for our entity.

Therefore, it is essential for us that you understand perfectly what we will do with the personal data we request from you.

We will be transparent and give you control over your data, using simple language and clear options that will allow you to decide what we will do with your personal information.

Please, if you have any doubts after reading this information, do not hesitate to ask us.

Thank you very much for your cooperation.

Who are we?

  • Our name: GLOBAL NETWORKS INVESTMENTS S.L.U.
  • Our CIF / NIF: B65445405
  • Our main activity: Self-service laundry franchises and laundry vending.
  • Our address: C/ Frederic Mompou, 4a, 3º 2ª , CP 08960, Sant Just Desvern (Barcelona)
  • Our contact phone: 93 215 09 26
  • Our contact email address: hola@lawash.es
  • For your trust and security, we inform you that we are registered in the following Commercial Register / Public Register: Registered in the Commercial Register of Barcelona. Volume 41858, Folio 160, Sheet B399514

We are at your disposal, do not hesitate to contact us.

What will we use your data for?

In general, your personal data will be used to establish a relationship with you and provide our services.

They may also be used for other activities, such as sending you advertising or promoting our activities.

Why do we need to use your data?

Your personal data is necessary to establish a relationship with you and provide our services. In this regard, we will provide you with a series of checkboxes that will allow you to decide clearly and simply about the use of your personal information.

Who will have access to the information we request?

In general, only the personnel of our entity who is duly authorized will have access to the information we request.

Likewise, those entities that need to have access to your personal information in order for us to provide our services will also have knowledge of it. For example, our bank will have knowledge of your data if the payment for our services is made by card or bank transfer.

Likewise, public or private entities to which we are obliged to provide your personal data due to compliance with some law will have knowledge of your information. For example, the Tax Law requires providing the Tax Agency with certain information about economic transactions that exceed a certain amount.

In the event that, in addition to the cases mentioned, we need to disclose your personal information to other entities, we will ask for your permission beforehand through clear options that will allow you to decide in this regard.

How will we protect your data?

We will protect your data with effective security measures based on the risks associated with the use of your information.

For this purpose, our entity has approved a Data Protection Policy and we carry out controls and annual audits to verify that your personal data is secure at all times.

Will we send your data to other countries?

In the world, there are countries that are safe for your data and others that are not. For example, the European Union is a safe environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.

In the event that, to provide the service, it is essential to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.

How long will we keep your data?

We will keep your data for the duration of our relationship and as long as the laws oblige us to do so. Once the applicable legal deadlines have expired, we will securely and environmentally responsibly delete them.

What are your data protection rights?

At any time, you can contact us to find out what information we have about you, correct it if it is incorrect, and delete it once our relationship is terminated, if legally possible.

You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.

To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify yourself.

In our entity’s offices, we have specific forms to request these rights, and we offer our help to fill them out.

To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).

Can you withdraw your consent if you change your mind later?

You can withdraw your consent if you change your mind about the use of your data at any time.

For example, if you were interested in receiving advertising for our products or services at some point, but no longer wish to receive it, you can let us know through the opposition form available at our entity’s offices.

In case you believe that your rights have been disregarded, where can you file a complaint?

If you believe that your rights have been disregarded by our entity, you can file a complaint with the Spanish Data Protection Agency, through any of the following means:

  • Electronic headquarters: www.agpd.es
  • Postal address:

Spanish Data Protection Agency
C/ Jorge Juan, 6
28001-Madrid

  • By phone:

Telf. 901 100 099

Telf. 91 266 35 17

Filing a complaint with the Spanish Data Protection Agency does not entail any cost, and the assistance of a lawyer or solicitor is not necessary.

Will we create profiles about you?

Our policy is not to create profiles about the users of our services.

However, there may be situations where, for the purpose of providing the service, commercial purposes, or other reasons, we may need to create profiles of information about you. An example could be the use of your purchase or service history to offer you products or services tailored to your tastes or needs.

In such cases, we will apply effective security measures to protect your information at all times from unauthorized individuals who may seek to use it for their own benefit.

Will we use your data for other purposes?

Our policy is not to use your data for purposes other than those we have explained to you. However, if we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide on the matter.